Our customer engineering group understands how to design and deploy solutions
that extend your information retrieval.
The building blocks of our customer engineering range of services consist
· Project Consultancy
· Integration & Implementation
· ASP Capabilities
· Thin Client networking
· CD/DVD ROM Web Management
The benefits for our customers are threefold:
- IScientia delivers complete solutions.
Our expertise in both soft- and hardware integration guarantees a seamless
and ready-to-go documentation center and/or digital information retrieval
- Dimensioned for growth. Each proposed
solution takes care of your present and future information dissemination
needs. We want to understand your commitment and business objectives.
This way we ensure our customers a head start over the competitors in
a rapidly changing market where reaching the right content has become
a key element.
- Access technical support solutions
through a comprehensive suite of online tools, services, documentation,
and escalation resources.
More information? Contact firstname.lastname@example.org
The customer engineering team works closely with our sales consultants
to propose you the best offer and deployment plan for your projects.
Integration and implementation
For content publishing projects you can retain full control over the publishing
process of your database. Conversionware and customization services are
part of our offering. There is a range of flexible business models and
production options available to suit your specific needs.
We can also consult you in the following fields.
· Choice of the appropriate database or/and selection of databases
in your domain of expertise.
· Hosting and colocation of databases and applications on the IScientia
server in our data center for optimal access - the ASP package proposal.
· Set up of a secured intranet server within your company with
remote access capabilities.
· CD/DVD-ROM networking and web management for LAN and/or WAN .
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In most cases your company has already an existing LAN and/or WAN infrastructure.
We implement our solutions seamlessly into your existing systems and optimize
integration with other appropriate applications.
Where required, and based on an audit , we can help you create your own
documentation center including library automation, databases research
and document delivery systems.
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Since our portfolio of databases is proposed as subscriptions on a yearly
renewal basis we can provide you with excellent ASP (Application Server
You do not have to invest any longer in system hardware, the intermittent
database updates are done automatically by our technical staff, less human
resources within your company/organization are required to maintain the
system and the hosting/colocation in our data center of the databases
and/or applications are offered at a competitive price.
For a yearly fixed fee you can have it all, without the hassle.
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Thin Client Networking
Thin client networking delivers the power of a virtual workplace today.
Organizations are using proven Citrix Metaframe solutions to overcome
the challenges of delivering the virtual workplace. Citrix application
server solutions enable organizations to leverage the Internet and deliver
mission-critical content applications offered by IScientia.
Built on the most advanced technologies in the industry, the Citrix approach
provides the only solution of its kind offering secure, Internet-based
access to Windows®, UNIX® and Java applications from virtually
any device, via any connection. This solution is ideal for use in an information
retrieval environment. IScientia / IVS is a certified Silver Partner for
Citrix Systems Inc.
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CD/DVD ROM Networking and Application
CD/DVD ROM Networking
Virtual CD TS is the first software-based CD-ROM server worldwide with
dedicated support for Microsoft Terminal Server and Citrix MetaFrame
As the use of terminal servers becomes increasingly widespread in today's
enterprises, more and more network administrators are looking for ways
to apply the advantages of this technology to the distribution of data
and applications supplied on CD/DVD-ROMs. Unfortunately, neither the
hardware-based CD/DVD-ROM tower nor the network version of Virtual CD
have been able to achieve this goal entirely. This is why we now offer
the new Virtual CD 3 TS, a software package that not only includes full
Virtual CD functionality, employed by millions over the world, but also
integrates the advantages of terminal server technology. Combined with
a collection of content databases you have a perfect fit for your CD/DVD
ROM network integration.
CD/DVD ROM Application Management
Providing network users with reliable access to software products is
one of the most important tasks in network administration. Maintaining
availability of the programs required for day-to-day work and information
acquisition is a technological and organizational challenge, to say
the least. The wide range of computer hardware in use today on the one
hand, and the various types of media used to supply software on the
other, make the job even more complicated. Just providing a DVD/CD-ROM
database can place heavy demands on existing technology.
Add to this the use of Internet applications, as well as a number of
workstations that have different operating systems, and it is clear
that a powerful application management system is an essential tool for
network administration. IScientia delivers Netman® solutions from
H+H in combination with Citrix Metaframe to coop with these issues.
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